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The Whitehall Effect: How Whitehall Became the Enemy of Great Public Services - and What We Can Do About It by John Seddon

Author:John Seddon [Seddon, John] , Date: August 2, 2022 ,Views: 32

The Whitehall Effect: How Whitehall Became the Enemy of Great Public Services - and What We Can Do About It by John Seddon

Author:John Seddon [Seddon, John]
Language: eng
Format: epub
Tags: Industries, Public Affairs & Administration, Political Science, Business, Business & Economics, Politics, General
ISBN: 9781909470484
Google: 1SQ_DwAAQBAJ
Amazon: B00P947JU6
Goodreads: 23823324
Publisher: Triarchy Press
Published: 2014-11-04T00:00:00+00:00


What does motivate people?

People motivate themselves. Research shows that high motivation demands three pre-conditions: autonomy, giving people control of the way they work; mastery, so that they are able to improve the work they do; and purpose, which is self-explanatory4. Intrinsic motivation — pride in work — is the engine of performance and, for that matter, health and wellbeing, too. It can’t be emphasised enough that to generate innovation and improvement in public services we need a regime that is centred on these three conditions. I shall return to this in Chapter 28.

It is as Frederick Herzberg, the father of motivation theory, taught: if you want people to do a good job, give them a good job to do5.



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The Whitehall Effect: How Whitehall Became the Enemy of Great Public Services - and What We Can Do About It by John Seddon.epub


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